How do I find a good builder in the UK?

Word of mouth is still the best way to find a builder in the UK. Ask neighbours, friends, and family who have had work done recently. If someone you trust had a good experience, that carries more weight than any online listing. When you visit a friend's new kitchen or extension, you can see the quality of work first-hand. Social media local community groups are another strong source — people are honest about their experiences when they post publicly.

Check membership of recognised trade bodies like the Federation of Master Builders (FMB), TrustMark, or the National Federation of Builders. These organisations vet their members and offer dispute resolution if something goes wrong. Always confirm the builder has public liability insurance and, for larger projects, employer's liability insurance. Ask to see certificates rather than just taking their word for it. A professional builder will have no hesitation in providing proof.

Ask to see examples of previous work and speak to past clients if possible. A builder who is proud of their work will have photos, testimonials, and references ready to share. Watch out for red flags: a reluctance to provide a written quote, asking for large upfront payments before any work has started, or being vague about timelines. A detailed, itemised quote shows a builder who has properly assessed the job. Tools like TailoredQuote help builders produce that level of detail, so expect it.